Frequently Asked Questions

To cancel your CinePlatform subscription, please contact us at [email protected] and we can help you.

Absolutely, CinePlatform has been built for all types of productions, large and small, whether you have a 150 page feature with a three month shoot, or a 2 page, half day short film, or anything inbetween, CinePlatform can help you.

CinePlatform automatically generates professional production schedules and call sheets from the data you input. Download them instantly as PDF files to streamline your film production workflow.

For those who prefer a hands-on approach, our Resources section offers a wide range of downloadable PDFs, templates, documents, and spreadsheets to help you create production materials manually.

But with CinePlatform’s powerful suite of production management tools, why spend hours doing it manually when automation can handle it in seconds?

Your data is safe with CinePlatform. Everything you share is stored on secure servers and protected with high-level SSL encryption. Any personal information we keep is fully encrypted at the data storage level, because we take your privacy and security seriously, just as you would expect from a platform built for professionals.

CinePlatform is fully mobile-responsive, designed to work seamlessly on any device, from your phone and tablet to large desktop screens. With the exception of the script breakdown tools, every feature and function of CinePlatform is fully accessible on mobile, so you can manage your production anytime, anywhere.

CinePlatform was created by filmmakers who understand the real challenges of film pre-production. By talking with our wider network of industry professionals, we identified the common struggles teams face and built a platform that’s intuitive, accessible, and easy to use—while remaining powerful, secure, and comprehensive.

We’re always improving CinePlatform, listening to our users and the filmmaking community to ensure it continues to meet every production need and truly tick all the boxes for modern filmmakers.

Absolutely! In addition to their being a support request button always accessible throughout the platform, we include comprehensive documentation, video walkthroughs, tips throughout many of the features within the system and core film making tutorials.

And if all else fails and you still need support, you can simply email us at [email protected].

No chat bots, no AI conversations, you speak with real people.

Yes you can! It wouldn't be a flexible system if you couldn't!  Schedules, Call Sheets, Budgets, Shot Lists, your Script Breakdown, every area within the platform can generate reports that can be downloaded in PDF format, or for things like schedules and budgets, as spreadsheets.

If there is a report you feel is missing, please get in touch and we can talk about building it into the system.

At CinePlatform we listen to our customers and continually improve the platform for everyone.

Yes! Our platform includes a comprehensive permissions management system that lets you grant or restrict access to entire areas or individual features.

For example, you might want to restrict your cinematographer’s access to the locations management system, while your executive producer may need view-only access to the budgeting tools without the ability to edit or add data.

With granular permission controls, you can customise exactly who can view, edit, or manage specific sections of your project, ensuring security, accountability, and smooth collaboration across your entire team.

The number of productions you can create on CinePlatform depends on the subscription tier you choose.

Pioneer Plan
Create up to 2 productions per year with 1 user per project — perfect for solo filmmakers or small creative teams.

Indie Plan
Manage an unlimited number of productions with 3 users per production, ideal for growing indie studios.

Professional Plan
Handle an unlimited number of productions with 6 users per production, built for busy production companies managing multiple projects.

If you’re on the Indie or Professional plan, you can purchase additional productions or user slots for a a small one-off fee, with no ongoing monthly cost.

With this flexibility, CinePlatform remains one of the most cost-effective and scalable film production management tools available, designed to grow alongside your creative ambitions.