Can I try CinePlatform before subscribing?

Yes, you can register onto CinePlatform and try our SandBox Production, a complete production designed for you to try every aspect of CinePlatform from script breakdown to scheduling, from shot lists to call sheets. The SandBox Production is limited in that you cannot import your own script, but you can build a schedule, experiment with shot lists, manage elements, see a working budget in action, and play with every aspect of the platform before you subscribe.

How do I cancel my CinePlatform subscription?

To cancel your CinePlatform subscription, please contact us at support@cineplatform.com and we can help you.

Is CinePlatform suitable for my student film?

Absolutely, CinePlatform has been built for all types of productions, large and small, whether you have a 150 page feature with a three month shoot, or a 2 page, half day short film, or anything in between, CinePlatform can help you.

Does CinePlatform support templates for call sheets and schedules?

CinePlatform automatically generates professional production schedules and call sheets from the data you input. Download them instantly as PDF files to streamline your film production workflow. For those who prefer a hands-on approach, our Resources section offers a wide range of downloadable PDFs, templates, documents, and spreadsheets to help you create production materials manually.

How secure is my data on CinePlatform?

Your data is safe with CinePlatform. Everything you share is stored on secure servers and protected with high-level SSL encryption. Any personal information we keep is fully encrypted at the data storage level.

Can I access CinePlatform from any device?

CinePlatform is fully mobile-responsive, designed to work seamlessly on any device, from your phone and tablet to large desktop screens. With the exception of the script breakdown tools, every feature and function of CinePlatform is fully accessible on mobile.

What makes CinePlatform different from other film production software?

CinePlatform was created by filmmakers who understand the real challenges of film pre-production. By talking with our wider network of industry professionals, we identified the common struggles teams face and built a platform that’s intuitive, accessible, and easy to use while remaining powerful, secure, and comprehensive.

Does CinePlatform offer support if I have questions?

Absolutely! There is a support request button accessible throughout the platform, comprehensive documentation, video walkthroughs, tips within features, and core filmmaking tutorials. If you still need support, you can email support@cineplatform.com to speak with real people.

Can I export my schedules, call sheets, and reports?

Yes! Schedules, call sheets, budgets, shot lists, and script breakdowns can all generate reports downloadable in PDF or spreadsheet formats. If a report is missing, you can contact us about adding it.

Can I set permissions for different team members?

Yes! CinePlatform includes a permissions management system that lets you grant or restrict access to entire areas or individual features, ensuring security, accountability, and smooth collaboration across your team.

Is there a limit on the number of projects I can create?

The number of productions you can create depends on your subscription tier: Pioneer Plan allows 2 productions/year, Indie Plan allows an unlimited number of productions/year, and Professional Plan allows an unlimited number of productions/year. Additional user slots can be purchased for a small one-off fee. Or individual One Shot productions purchased without a subscription

Privacy Policy

Last updated: 22nd November 2024

DalyDarby Media Ltd ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our platform and services (the "Service").

By using the Service, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the Service.

1. Information We Collect

a. Information You Provide

Account information: Name, email address, phone number, and password.
Billing information: Payment details for subscription or usage fees.
Content: Any files, videos, or other materials you upload.

b. Information We Collect Automatically

Device information: IP address, browser type, operating system.
Usage data: Pages visited, features used, and time spent on the platform.
Cookies and tracking: Information collected via cookies, web beacons, and similar technologies.

c. Third-Party Information

Data from third-party integrations you connect to the platform (e.g., cloud storage or project management tools).

2. How We Use Your Information

We use your information to:

Provide, maintain, and improve the Service.
Process payments and manage your account.
Communicate with you about updates, support, and promotional offers.
Ensure platform security and detect fraudulent activities.
Comply with legal obligations.

3. Sharing Your Information

We do not sell your personal information. However, we may share information with:

Service providers who help us operate the platform (e.g., payment processors, hosting providers).
Legal authorities if required by law or to protect our legal rights.
Third-party tools and integrations you connect to the platform.

4. Your Rights

Depending on your location, you may have the following rights:

Access, correct, or delete your personal information.
Object to or restrict the processing of your data.
Withdraw consent where processing is based on consent.
File a complaint with your local data protection authority.

5. Data Retention

We retain your data only for as long as necessary to provide the Service or comply with legal requirements.

6. Security

We implement industry-standard security measures to protect your data. However, no system can be 100% secure, and we cannot guarantee absolute security.

7. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for their privacy practices or content.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: [email protected]